We recognize that every community we serve is different, and we are committed to making our grievance system flexible, inclusive, and culturally sensitive. Grievances may be submitted verbally, in writing, or through trusted local leaders or institutions with whom communities feel safe. 400Forests will make every effort to ensure translation, confidentiality, and support throughout the process.

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Where appropriate, local grievance committees will be established, comprising community representatives, project leaders, and civil society actors to ensure collaborative resolution. At the organizational level, the 400Forests Grievance Review Panel—including program directors, social safeguards experts, and legal advisors—will oversee and address submitted concerns in a timely, just, and transparent manner.

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Anyone wishing to raise a grievance can do so confidentially by emailing grievance@400forests.org, contacting our regional office, or accessing our online grievance form at www.400forests.org/grievance. We are also working with local partners to ensure physical drop-in channels are available in areas where we operate.

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We believe in co-created solutions, and we acknowledge the power of dialogue, respect, and local ownership in resolving challenges. Our aim is not to replace community-based resolution processes but to complement and strengthen them with formal avenues of redress—rooted in fairness, participation, and human dignity.

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​"Professional grievance systems create space for dialogue, de-escalation, and remedy. They align ethical intentions with real-world impact. Mechanisms must be visible, accessible, and adaptive to the context they serve. Addressing grievances promptly protects people, strengthens programs, and upholds mission integrity."

                                                                                                                                                                                                -  Voices of Nature

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